Recently one of our team here passed me a link to a good, simple article from the folks at TEC (Technology Evaluation Centers) and though we’ve written about this from the point of view of many others before (including our own opinions culled from decades of doing it…), it’s always worth pointing out the factors that help business software implementation projects succeed.
The folks at TEC looked at several major studies performed around the world, focused on the small to midsize business (SMB). Since that’s the world in which we ourselves live, we wanted to pass their collective wisdom along to our readers.
First and foremost, the authors emphasize that “companies must first define what they expect to gain from implementing an ERP system, from both technical and business perspectives, and routinely monitor their progress toward this goal.”
They go on to cite the importance of employee motivation and involvement, and they highlight the importance of training employees beforehand – all things that seem obvious to us, but are not always so obvious to prospective clients. TEC also point out that employee “tech-savviness and competence” turn out to be pretty important factors as well – worth noting, we think.
The TEC article, which can be found here by the way, provides a brief list of key success factors, with which we concur and thus reprise here:
|In Brief: Steps to Increase ERP System Implementation Success|
Remember, these steps are worth thinking deeply about with your team, before you take the plunge.