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Posts Tagged ‘Dynamics’

We just returned from the annual Microsoft Dynamics NAV “Directions” conference held this year in Orlando, Florida.  In today’s post we’ll share what we’ve learned about the future direction of Microsoft’s best-selling ERP product globally, Dynamics NAV.

It’s best summed up by the words of Microsoft General Manager Marki Perisic, who told partners last week that the next version of NAV – currently code-named “Tenerife” – is “the single product moving forward in the cloud and on-premises.”

That comment stood in contrast to last year’s announcement of the Dynamics 365 Finance and Operations Business edition.  With the new announcement, it becomes clear that the full NAV framework is the way forward, both on-premise, and in the cloud.

While Microsoft is making a very big push to bring everyone into the cloud, they also recognize that not everyone is ready to go there just yet.  Said Perisic, “We’ll do everything we can to make the cloud the more attractive option, but we give you the on-premises option for those who can’t go to the cloud.”  He went on to announce new plans in areas including user interface, tighter Office 365 integration, Azure-based services consumption, AppSource and “accountant experiences” (imagine being able to ping your accountant’s assistance directly from within NAV).

At the conference Microsoft announced that ‘Tenerife’ will offer “full NAV functionality” in Dynamics 365 (the current cloud offering), and is expected to offer a broader range of customization and add-on options than previously expected.

NAV ‘Tenerife’ will also mark a new stage in the dynamic interplay between Dynamics 365 and Office 365, specifically around tighter integration with Microsoft Outlook and around Office 365 Business Center, the collection of business apps that include Invoicing, Bookings, and others, and which will be using Dynamics 365 Tenerife “under the covers.”

The conference made clear that NAV (as well as companion Microsoft ERP products AX and CRM) are going to be the way forward.  Less clear was what is going to happen to the users of SL (formerly Solomon) and GP (formerly Great Plains) who seem to have been left out of the new direction.  While GP and SL are not going away, Microsoft has made its choice for the future of small to mid-size business ERP systems – and NAV is set to be a pivotal element of that future strategy.

 

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NAV LOGO 2016Users of Microsoft Dynamics NAV software know what we learned ourselves about 15 years ago: that they’re fortunate to own about the best all-around ERP software on the planet.  As resellers, we have choices about what to sell (we offer two today, as we long have, NAV being one of them).  And after extensive research some time ago we eliminated a wide range of options to settle on NAV – before, incidentally, it was even owned by Microsoft.

Fifteen years later, our opinion has not changed much – though NAV itself has.  It’s grown and matured and opened even further into realms of deeper functionality and interoperability with lots of other software and add-ins, like most software today.  But it’s retained its extensive flexibility, modifiability, customizability and extensibility – now across multiple platforms – and allowed deeper analysis in the hands of those who know to handle it, than probably anything out there today.  It does this in large measure because at its core it was developed, years ago (in Denmark) as a world-class platform by some world-class programmers, who in hindsight were ahead of their time.

Because it’s been around a while, folks running older versions of NAV occasionally need to consider the question of upgrading what they have, which means stepping through the various subsequent versions if they have not stayed up to date… or taking another look at their business through the lens of NAV today, with all its new features, capabilities and cross-functionality with add-in products, and deciding whether they should consider re-implementing with the new version.  This could mean moving away from old modifications because the new software may now innately support the desired functionality, or simply because the old workflows can be replaced by NAV’s new and improved workflow capabilities.

For example, if you’re on NAV 2009 (or prior), your business is probably different from back then.  As NAV blogger Duncan Kerr asks of that situation in a recent post at MSDynamicsWorld.com, “If we were doing this now, how could we make it even better? Are those old databases and modifications worth hanging on to?”

Often, old customizations become new “features” of newer NAV versions.  For example, he notes, item attributes that were previously a customization are now standard, and there are better ways to link dimensions today through standard functionality.

Then too, we’ve seen folks with modifications that in hindsight they may not have needed once they discover the full capabilities of NAV.  Kerr points out the power of “workflows” in the latest NAV 2017:

“The redesign of the Dynamics NAV workflow engine means you can very quickly and easily introduce a workflow that allows you to control your business, and solve business problems. There is now an internal NAV workflow engine – but also the wider Microsoft Flow within Office365. In the past you would find yourself saying “The costs on that item were wrong, now my inventory’s wrong,” or “The customer wasn’t credit checked and we just found out he’s a bad risk.” Now you have out-of-the-box workflows to review those things before they’re used.”

Kerr summarizes his thoughts about upgrades and re-implementations by noting that “The point of an upgrade or reimplementation isn’t simply about functionality; it’s also about moving to a platform that allows using a wider range of technology, like Office 365 and Power BI. The technology feels fresher and more modern, and you’ve got staff coming in who expect to see the latest and greatest.”

NAV users who remain current on maintenance have the good fortune of knowing that those benefits are within their grasp, and often worth pursuing.  They already own their software, so it’s really just a matter of the time-costs required to do the upgrade, and not starting over – as so many older ‘legacy’ ERP and accounting system users are finding themselves doing today.  In other words, upgrading, even re-implementing, become another way to extend your business software ROI.

 

 

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